CarZ Privilege Card: Terms and Conditions | CarZ > Multi-brand car repairs and servicing | car denting & painting | car wash - Hyderabad

CarZ Privilege Card: Terms and Conditions

On February 7, 2012, in General, by Ved


These Terms and conditions apply to all the members of the CarZ Privilege Cardholders Programme. Every member agrees to abide by these terms and conditions as well as the other terms & conditions specified at when using the services at a CarZ outlet.

Membership to the Programme shall be effective only upon the member submitting the fully filled out Application form and executing Annexure I which shall be retained by CarZ.


You agree to ensure that you will provide the correct details when you subscribe to the membership of the Programme and your failure to do so shall invalidate your membership. Your responsibility to provide accurate information is a continuing obligation and you must ensure that you notify CarZ in the event of any change in the information provided by you. Individuals corporations, partnerships, trusts and other entities owning the vehicles in their respective names are eligible to participate. Any person executing Annexure I and agreeing to the terms and conditions of the Programme represents that he/she is the duly authorized representative of the  Corporation/partnership/trusts/other entities as the case may be, for adhering to the all the terms and conditions of the Programme. Your membership is personal to you and you are responsible for ensuring that no one uses your Card. You agree that you will use the Card solely for the purposes for which it is issued. The Card is available to persons over the age of 18. Subscription to the Programme is at the sole and exclusive discretion of CarZ. You must notify CarZ immediately if the Card is lost or stolen and in any event within 24 hours. CarZ reserves the right to charge a replacement fee of Rs. 100/- for each replacement of the Card. One Card shall entitle the member to avail the services with respect to only one vehicle as specified in Annexure I.  No card shall be held jointly in any manner.


Membership to the privileges under the Programme is available at a non-refundable nominal amount of Rs. 399/- (Rupees three hundred ninety nine only) inclusive of taxes and duties. CarZ reserves the absolute right to withdraw, cancel or suspend your membership (at its sole discretion) for any reason whatsoever. The entire amount shall be paid at the time of subscribing to the membership of the Programme and no payments shall be accepted by way of installments. The services shall be provided only with respect to the vehicle (details of which are specified in Annexure I) in respect of which membership fee has been paid. In the event of a Member being transferred from one city to another where CarZ operates an outlet, the subscriber can utilize the services of CarZ under the same registration. Membership to the Programme shall be automatically terminated in the event of a member’s death, bankruptcy, insolveny or if the Card is not used within 12 months of its issuance. Members may cancel their membership at any time by giving a written notice to CarZ and upon receipt of the said notice, the membership shall be terminated forthwith. Membership is valid for one (1) year from the date of purchase and shall be subjected to renewal at such terms and subject to such conditions as may be specified by CarZ at its sole and exclusive discretion.


Members shall be issued a Card alongwith a membership number. The member shall quote the membership number in all his correspondences as well as as the time of availing the benefits and privileges of the Programme. A Member shall start using the card after completion of 2 full business days from the time of purchase. The Card remains the property of CarZ and shall be returned upon request. Misuse of the Card and/or benefits may result in termination of membership or withdrawal of the services and benefits available. The promotion, discounts and services offered under this program cannot be combined with any other scheme or promotion offered by the Company or its affiliates.


The Card shall be used only for independently owned, non-taxi, non-commercial vehicles. The card entitles the members to avail the following services: (i) two (2) free car washes within 6 months of purchase of the card; (ii). selective services with 10 (ten) percent discount on labour; and (iii). one 35 (thirty five) point check up free of cost. However, there should be a minimum time period of 3 days between the two car washes. No car washes shall be provided free of cost post 6 months of purchase of card. Services (ii) and (iii) can be utilized within the period of one (1) year from the date of issuance of the Card.

The free car wash specified here includes the following services: Foam and rinse vehicle exterior, Clean & dress tyres, Clean windows – inside & outside, Dust Dash & side panels, Vacuum carpet & boot area, Air & towel wipe body

The 35 point check includes (only) inspection of the general car condition. The specific items being checked is per the Company’s policy and may be varied from time to time.

All services may be availed at CarZ outlets only during regular operating hours, preferably by prior phone appointment. The operating hours for each outlet may be ascertained by the Customer by calling the specific outlet where the Customer intends to utilize the services.

For a vehicle serviced under this program including services received under the 10% discount on labour program, all the Company’s standard terms and conditions of service applicable to regular services shall apply.

In the event of the member not utilizing the aforesaid services within the specified time limit, CarZ shall be under no obligation for any loss incurred or damage suffered by the member. Technical specifications and other detailed terms and conditions of the services to be provided pursuant to the Programme can be viewed at The services pursuant to the terms and conditions of the Programme can be availed by the members at CarZ outlets per the Company’s service offering / list of services / service menu, which may change from time to time, without prior initiation to Customers. The following services are excluded from the 10% discount on labour offered under this scheme:

  1. Any car wash apart from the 2 car washes being provided under this program
  2. Any repair performed under insurance coverage (e.g. accident repair) or a third party extended warranty program
  3. All outsourced repair works (e.g. although not limited to drive shaft repair, lathe machine works, hydraulic press works, air conditioning repair, alternator repair, compressor repair, electrical and winding works)

Customers may contact CarZ at (040) 23606162 or write email to for redressal of any issues. Resolution of all issues shall be done at the sole discretion of CarZ.


You are deemed to be responsible for, and shall use your own skill or judgement as to, quality, value and suitability of such information and suggestions in relation to deciding membership and subscribing to the Programme, CarZ does and hereby disclaims any and all liability for any act or omission of CarZ or any loss incurred by you as a result of any act or omission of CarZ.

CarZ shall have no liability to you for any loss, damage, costs, expenses or other claims for compensation arising from dealings with CarZ. CarZ aims to ensure that viruses (or other programs having adverse effects) do not reside on the Site, but CarZ accepts no responsibility in relation to this. This section applies only to the extent permitted by law. CarZ shall not be liable for any errors or omissions within these terms and conditions. All conditions and warranties, whether express or implied, and whether arising under legislation or otherwise, as to condition, suitability or quality of services rendered, are expressly excluded to the fullest extent permitted by law. All decisions relation to your membership are at the sole and exclusive discretion of CarZ.

CarZ accepts no liability for any losses and claims arising from any inability to access the Site or any failure to complete a transaction. CarZ shall not be liable for any loss, cost, expense or damage of any nature whatsoever (whether direct or indirect) resulting from the provision of services or your reliance upon the information and suggestions provided by CarZ.

Services rendered as a result of the membership of the Programme are solely between the member, as a consumer, and CarZ, as a service provider. In consideration of CarZ making the Programme available to the members, members acknowledge and agree that under no circumstances whatsoever shall CarZ be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from, or arise out of the usage of the services. CarZ shall not be responsible for any interpretation of the terms and conditions of this Programme by its employees, dealers or agents.


Cards are not transferable and may only be used by each member to whom the Card is issued and only with respect to the vehicle for which it is issued. CarZ reserves the right to modify the structure, benefits and other features of the Card including the terms and conditions specified herein and on or to terminate the Programme at any time. Any change shall be updated on the Site. Although CarZ may use reasonable efforts to notify members of material changes, it is the responsibility of the members to keep themselves up to date in respect of all the terms and conditions of the Card. Any use of the Card by a member shall be deemed to be acceptance of any amendment. CarZ shall not be liable for loss or damage resulting therefrom.


CarZ owns the IP rights in its brand name “CarZ”. CarZ owns or is lawfully entitled to own all of the copyright in the Site. You may only download the requisite information on your personal computer for viewing purposes and print the same for your personal use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from the Site. The Site is for your personal use only and should not be used for any kind of commercial purpose.


CarZ assumes no responsibility for the contents of any other websites to which the Site has links and shall not be held responsible or liable for any loss or damages caused or alleged to have been caused by use of or reliance on any content or services available on such websites. CarZ may not have control of such websites. The inclusion of any hyperlinks to such other websites does not mean that CarZ endorses the material/information on such websites or has any kind of association with the owner thereof.


These terms and conditions including those specified at are governed by the laws of Republic of India. Any dispute arising out of or in relation to the Programme is subject to the exclusive jurisdiction of courts in Hyderabad.

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