STEP 2: Understand the value of joining the CarZ Family

Experience the best of both worlds…

When you join the CarZ Family, you’ll get world class support right from the start, before you even open your doors, and continuing long after providing your first car repair service. A CarZ franchise offers you the best of both worlds – a business of your own in a fast-growing market backed by an organization dedicated to enabling your success. As a CarZ Franchisee, you’ll live your dream of career independence with the resources and the strength of a brand with the ability to do things different and better. You get unparalleled marketing, franchising, and operational support. Here are just a few areas where CarZ will support you:

High Quality Parts

• Identification of your initial spare parts & consumables inventory
• Identification of brands of parts for various makes & models that are proven globally
• Procurement of parts on an on-going basis
• Cataloging of part data (part no., name, application, purchase price, source, sell price etc.)
• Identification of variances and common parts across models
• Planning of inventory for optimal operational efficiency

Training: Technology, Sales, Operations

• Sales & Operational training for Service Advisors, Facility Managers, Customer Relations Executives
• Technology, diagnosis & service procedures training for technicians
• Training in the proper use of equipment, safety guidelines & procedures
• Includes both class-room and shop floor experience

Standard Operating Procedures

• Guidelines for effective running of a best-in-class car service facility developed by benchmarking the best in the service industry and refining them to comply with Indian conditions
• Includes guidelines on Service Policy, Service Operations, Customer Relations & Audit Procedures
• Topics covered include: Marketing, Appointment confirmation, Reception, RO writing, Production, Quality Control, Delivery, Post-Service Follow-up, Customer Complaint Handling, Parts Ordering, Vehicle Movement Policy, Audit procedures and guidelines, HR policy, Employee job descriptions, incentive schemes
• Formats for reports and reporting metrics based on industry standards

Advanced Diagnostic & Repair Technology

• Nuances of automotive systems and variant technologies
• Right special tools required to service various makes & models of vehicles
• Up-to-date repair guides, service interval schedules and On-Board Diagnostic Scanners for Asian, European and American models

Marketing, Advertising, Brand Building

• Access to promotional materials: signage, brochures, hoardings, banners, news-paper inserts and a variety of other print & electronic media
• Design and propagation of promotional programs such as discount coupons, promotions on labour and parts, introductory offers, co-promotion activities, exchange offers, fleet management programs etc.
• Design of dress materials, identity cards and various print material required for operations

Start-up Guidance

• Set up of business, planning of legal entity
• Required operational, legal, regulatory and compliance requirements

Information Systems

• Best-in-class software & information systems to manage estimation, job order, execution, parts & consumables catalogs with purchase & sell price, inventory management, Flat Rate Timing, labour rates, services list, customer data, vehicle service history, personnel, day-to-day accounting and reporting functions
• Website with dedicated sections to promote your specific location

Infrastructure Design & Facility Planning

• Analysis of location suitability
• Capital planning
• Design of facility
• Planning for personnel and skill sets required
• Planning for tools, equipment, initial parts & consumables inventory including assistance with procurement

Know more about the CarZ Franchise Options available to you >>